Frequently Asked Questions

How do I contact the board?

There are several ways to contact the board:

• We can be contacted via email from the website (http://www.eagleridgeoa.org/index.php)
• We can be emailed directly at board@eagleridgeoa.org.
• We can be contacted directly via phone at 512-524-6611, or via the “Call Me” button on the website. (Please note that this method of contact may go away in the future as it is very rarely used.)
• You can post a message on the EROA message boards.
• All members are invited and encouraged to attend the monthly board meetings on the first Tuesday of each month. Please see the website and front message board for time and location.

How does the board contact me?

The board primarily contacts the community through the website, the message board, the message board on Eagle’s Nest at Sunrise, and through quarterly newsletters.

How do I contact the management agency?

Our property manager is Earline Wakefield of Goodwin Management. Earline’s contact information is:

Earline.Wakefield@Goodwintx.com
Phone: 512-502-7526
Fax: 512-346-4873
Goodwin Management, Inc.
11149 Research Blvd.
Suite 100
Austin, TX 78759

How and when should I submit an ACC (Architectural Committee) request?

• How: download the form or submit it electronically from the website (http://www.eagleridgeoa.org/accrequest.htm). If you choose to submit the request by mail or fax, please note that it must be submitted to the management agency as noted on the form. Submitting the form to a board member will delay the process.
• What: Please download and read the Architectural Control Committee Procedures and Guidelines from the link above. If necessary, submit an ACC Request Form to the property manager. Your request and plans will be forwarded to the Architectural Control Committee for review.
• Responsiveness: The board typically responds within one week to a properly submitted and properly documented ACC request.

I’d like to help out with community projects. How do I get involved?

The Board of Directors is always looking for help with various projects and initiatives around the neighborhood. Requests for help on various events are included in the newsletter when possible, and posted on the webpage or message boards.
Please contact the board in response to any specific request, or with the intent to help out in general terms, to join a committee, or with suggestions for future community events. We would like to develop a roster of 20 or 30 volunteers who could help out occasionally. This way, no one would have a large workload and many more community events could be held.

What about those missing trees up front?

We are currently getting bids to have the dead trees removed from the front entrance to the neighborhood. We are also working with our landscaping company to determine the best way to fill in the empty spots, since Bradford pears (the current trees lining the front entrance) require a great deal of water and have a relatively short (15-20 year) lifespan.

Who is responsible for replacing fences?

There actually are no legal guidelines for fences that are shared between adjacent properties. It's up to the owners of the adjacent properties to come to some agreement about how the fence will be maintained.

Where do my annual dues go?

Dues go mainly to the enforcement of the Covenants and Deed Restrictions enforced having a management company. They also are used for maintaining the common land, social functions, and the administrative operations of the EROA. An overview budget goes out each year with the invoice from Goodwin Management.

What amenities does EROA offer?

EROA offers minimal amenities. Major amenities are typically included by the developer when a subdivision is created, and the development cost of those amenities is built into the cost of the houses sold. The EROA is working to develop the park land available to us, but given our budgetary constraints the options are very limited.

What about that park?

For the most current information, please see the park page on the EROA website: http://www.eagleridgeoa.org/park.htm

How about a pool?

Given the land at our disposal, a pool is simply not feasible. We do not have enough land to develop a pool of an appropriate size for the number of houses. And, even if such land were at our disposal, conservative estimates on the cost of building a pool and related facilities runs well over a million dollars. Given the limitations we are forced to work with, such a project will likely always be out of the scope of what our HOA could deliver.

What if I have a question that isn’t answered here?

Please contact the board via the website, the message board, email, or by calling our hotline.